A conversation that took place while trying to teach a classroom full of school teachers how to use a website...
Staff member: I can't change my password - says its incorrect.
Me: Oh, which browser are you using?
Me: But line 1 of the instructions say "this only works in Internet Explorer"
Staff: Yeah but I hoped it would work in Chrome - its much faster
This only further proves my theory that being highly educated doesn't necessarily make you intelligent.