Karl Craig-West – Website Builder, Public Speaker and Writer Sharing helpful stuff; one page at a time


How to write an apology email to a customer

Having to write an apology letter or apology email to a client? Then read on… I regularly buy books from a company called Packt Publishing (www.packtpub.com) and last week I realised that I hadn’t receive a book I’d ordered at the end of September. So, I visited their website and filled in the contact form […]