Karl Craig-West – Website Builder, Public Speaker and Writer Sharing helpful stuff; one page at a time


How to focus on your customers and not your internal problems

This great real-life lesson on “How to focus on your customers” was contributed by my good friend Paul Kaerger: “My father-in-law had an issue with his van recently and it had to be recovered to the garage for some work. It took over five hours to get the insurance company and the recovery company to […]